Menu
What's new
By:
Filters
  • The default language of any content posted is English.
    Do not create multi-accounts, you will be blocked! For more information about rules, limits, and more, visit the Help page.
    Found a dead link? Use the report button!
  • Information: Safety & Support
    Resources here are generally safe, but false positives may occur on Virustotal due to certain coding techniques. Exercise caution and test before use.
    Consider buying licenses to support developers. Your security is our priority.
SupportCandy + ADDONS

SupportCandy + ADDONS 3.3.1

Login or Register to Download
Overview Updates (3) History Discussion

SupportCandy + ADDONS 3.3.1

3.3.1 (February 05, 2025)​

Fix: Resolved a vulnerability in attachment uploads
Fix: Unresolved ticket count was not displaying correctly on the dashboard
Fix: Login issues occurring in certain cases
Fix: Database notices appearing on older MySQL versions
  • Like
Reactions: Flizinforg

SupportCandy and ADDONS v3.2.1

3.2.1 (SEPTEMBER 25, 2023)​

  • New: Learning Management System (LMS) Plugin Integration Add-On (Premium)
  • New: Organize and categorize your tickets with tags for better management
  • New: Avoid conflicting actions by agents with this new agent collision detection feature.
  • New: New action added in the thank you setting. You can directly open the newly created ticket.
  • Fix: Attachment links in notifications do not show for the attachment custom field
  • Fix: Conditions not working for customer fields
  • Fix: Translation does not work for default filters
  • Fix: Login not working for some users
  • Fix: Reply and close ticket action add an incorrect log
  • Fix: GET /wp-json/supportcandy/v2/tickets API not working
  • Fix: Unable to download docx and zip file attachments on some servers
  • Like
Reactions: Flizinforg, MarkDragon, mabdulkdr and 1 other person

Download SupportCandy v3.0.8 + ADDONS

3.0.8 (OCTOBER 03, 2022)​

  • New: Hooks added for before and after widgets to enable adding custom widgets if required.
  • New: CSS classes added for thread elements to distinguish customer reply or agent reply.
  • Fix: Removed auto-scroll from frontend.
  • Fix: Unable to remove the placeholder from string translations.
  • Fix: Create ticket not working if captcha credentials missing.
  • Fix: Added few missing translation text.
  • Fix: Default value for custom fields Status, Category and Priority is now a required field.
  • Fix: Few framework scripts printing on all pages even if set for custom pages.
  • Fix: Add-on license activation does not work if site_url and home_url is different.
  • Fix: Attachment does not download if site_url and home_url is different.
  • Fix: Multi-select required field validation not working in the ticket form.
  • Like
Reactions: Flizinforg, mabdulkdr and gorglemon
Top