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SupportCandy + ADDONS

SupportCandy + ADDONS 3.2.1

Developer
SupportCandy
supportcandy.png


SupportCandy plugin adds to WordPress the features of a complete helpdesk ticket system. It is one of the oldest support ticket systems available for WordPress. We aim to keep the plugin simple, secure, and feature-rich through continuous improvement and innovation.

List of ADDONS in package:
SupportCandy - Agentgroups
SupportCandy - Assign Agent Rules
SupportCandy - Easy Digital Downloads
SupportCandy - Email Piping
SupportCandy - Gravity Forms Integration
SupportCandy - Knowledgebase
SupportCandy - Print Tickets
SupportCandy - Private Credentials
SupportCandy - Reports
SupportCandy - Satisfaction Survey
SupportCandy - Schedule Tickets
SupportCandy - SLA
SupportCandy - Timer
SupportCandy - FAQ
SupportCandy - Usergroups
SupportCandy - WooCommerce

Download SupportCandy Addons:

KEY FEATURES :​

  • Unlimited number of tickets
  • Unlimited number of agents
  • Advanced custom filter and search functionality
  • Saved filters for customers and agents
  • Private notes for internal communication of agents
  • Agents can create a ticket on the customer’s behalf
  • 16+ Custom field types
  • Ticket fields for additional information about ticket
  • Agent-only fields to keep internal data of the ticket
  • Customer fields to store information about the customer across the tickets
  • Guest tickets (disabled by default)
  • Guest can also see their ticket list using OTP Login (One Time Password)
  • Rich-text editor (customizable)
  • Email notifications
  • Working hours
  • Google reCaptcha integration
  • GDPR Compatible
  • Terms & Conditions checkbox in the ticket form
  • Macros or placeholders for ticket fields
3.2.1Version
155 Downloads
849 Views
0.00 star(s) 0 ratings
Last update

More resources from

Latest updates

  1. SupportCandy and ADDONS v3.2.1

    3.2.1 (SEPTEMBER 25, 2023) New: Learning Management System (LMS) Plugin Integration Add-On...
  2. Download SupportCandy v3.0.8 + ADDONS

    3.0.8 (OCTOBER 03, 2022) New: Hooks added for before and after widgets to enable adding custom...

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