Version 5.3.0
Latest
Released on 18 Sep 2025
Agents can now unassign a chat (close chat) when a query is resolved or if they choose to.
Message bubbles now indicate who sent the message, e.g., bot, human, or agent.
Quick reply text added in the inbox. Type '/' to list the quick replies.
From the inbox, you can directly send a voice message by recording it.
Meta Campaign (bulk sending) improved and enhanced.
A few minor bugs resolved.