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Option 1: Using the Settings Menu
If you can still access your phone and unlock it:
- Open Settings.
- Navigate to Backup & Reset (or Settings → System → Reset options).
- Tap Factory Data Reset or Reset phone.
- Confirm by selecting Erase everything (you may need to enter your PIN/password).
- Your phone will reboot and return to factory default settings.
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Option 2: Recovery Mode (Hard Reset)
If you're locked out or the phone won't boot normally:
- Fully turn off the device (hold the Power button).
- Press and hold Power + Volume Down together.
- When the itel logo appears, release Power but keep holding Volume Down.
- After the Recovery menu appears, use Volume buttons to navigate to Wipe data/factory reset and press Power to select.
- Choose Yes – delete all user data and confirm with Power.
- Once done, select Reboot system now and press Power to restart.
Your phone will start fresh.
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Handy Tips:
- Backup important data before resetting—this process wipes everything.
- After resetting, you might need your previous Google account credentials due to Factory Reset Protection (FRP).
droidreset.comandroidreset.org+1droidreset.com+1 - If one button combo doesn't work (Power + Volume Down), try Power + Volume Up—some models boot differently.
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Quick Reference Table
Situation | Method | Steps |
---|---|---|
Phone is working & unlocked | Settings reset | Settings → Backup & Reset → Factory data reset → Confirm |
Phone locked or unresponsive | Recovery mode reset | Power + Vol‑ → Recovery → Wipe data/factory reset → Yes → Reboot |
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