- Developer
- smartwebinfotech
Support Desk is a comprehensive helpdesk ticket management tool designed to streamline customer support operations. It enables businesses to efficiently manage incoming support requests, track ticket status, and provide timely assistance to customers.
Main Features
- Informative Dashboard
- User Management
- User Roles and Permissions
- Client Management
- Ticket Management
- Ticket Category Management
- FAQs Management
- Blog Management
- Knowledge Article
- Contact Management
- Notes Management
- Company Settings
- Account Settings
- Application Settings
- Email Settings
- Multi Languages
- Payment Settings
- Manage Transaction
- Subscription Packages Management
- Subscription Coupon & Coupon History Management
- Landing Page Enable/Disable Option
- Register Page Enable/Disable Option
- Multi Theme Colors
- RTL/LTR Theme
- Site SEO Setting
- Google Recaptcha Setting
- Bank Transfer, PayPal, Strip, Flutterwave Payment Integration
- Email Notification Enable/Disable Option
- Owner Account Email Verification Enable/Disable Option
- Email Notification Template
- Dynamice Landing Page CMS
- Pricing Features Enabled/Disabled
- 2-Factors Authentication
- Theme Settings : Theme Mode : Light / Dark
- Theme Settings : Multi Font Style
- Impersonate Features
System Requirements
- PHP >= 8.1
- BCMath PHP Extension
- Ctype PHP Extension
- Fileinfo PHP extension
- JSON PHP Extension
- Mbstring PHP Extension
- OpenSSL PHP Extension
- PDO PHP Extension
- Tokenizer PHP Extension
- XML PHP Extension