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BeDesk - Customer Support Software & Helpdesk Ticketing System [Vebto]

BeDesk - Customer Support Software & Helpdesk Ticketing System [Vebto] 3.0.5 Nulled

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Overview Updates (3) History Discussion

3.0.5 nulled update

2025 October 24 - Version 3.0.5​

  • new: update functionality in admin area. You will now be notified of new updates to BeDesk and installed addons in admin area and can update directly from "admin > settings > system > update" page.
  • new: upgraded "admin > settings > uploading" page. You can now have multiple "backends" (eg. s3, ftp, local disk) at the same time for storing files.
  • new: upload restrictions (size, type, extension etc.) can now be configured per upload type.
  • new: Purchase code can now be activated from "admin > settings > system > licenses" page.
  • new: updated REST API documentation with new endpoints
  • new: agent invites can now be sent to existing users
  • new: support for oauth authentication for imap
  • new: specific category attribute options can now be made selectable by agent only
  • new: email replies to request received notification will now update the ticket in bedesk
  • new: dark mode improvements
  • improve: stripping quoted text and signatures from inbound emails
  • fix: some translation lines not included by default
  • fix: notification settings not showing for agents
  • fix: issue with slack notifications
  • fix: category grid layout on landing page on mobile devices
  • fix: issue with merging customers
  • fix: issue with secondary emails
  • fix: issue with renaming statuses in admin area
  • fix: heading obsctructed by header on article page when scrolling to anchor
  • fix: invalid urls for article and category in sitemap generator
  • fix: draft article being viewable via direct link
  • fix: redirecting to wrong url after creating user in admin area
  • fix: issue with article creation when ai agent is enabled
  • fix: email verification sending duplicate otp email
  • fix: customers page not showing users registered via API sometimes
  • fix: websocket credentials validation
  • [livechat] new: added a way for customer to close chat manually in widget
  • [livechat] fix: open chat screen automatically when clicking on widget toggle, when there's a new message from agent
  • [livechat] fix: text input losing focus in chat widget after submitting a message
  • [livechat] fix: attach files button visible on new ticket screen, event if user has no permissions to upload files
  • [ai] fix: collect details step in flows sometimes not triggering subsequent steps

2025 September 19 - Version 3.0.4

  • new: add url type for custom attributes
  • [livechat] fix: file uploading in chat widget not disabling if files.upload permission is removed
  • fix: compatibility with MariaDB
  • fix: uploaded logo not showing in some email templates
  • fix: notifications for new conversation replies not arriving sometimes
  • fix: creating new ticket from agent dashboard sometimes not preserving subject
  • fix: issue with entering pusher credentials for EU regions.
  • fix: new lines sometimes not being preserved when converting emails into tickets.

BeDesk 2.0.2

2024 May 23 - Version 2.0.2​

  • new: it's now possible to edit subject on ticket page
  • new: errors will on the site will now show more details, if logged in as admin.
  • new: translations can now be downloaded and uploaded as .json file
  • new: visible to and managed by fields are now available for categories as well as articles
  • new: added CRON, outgoing email and error logs in admin area
  • new: changed email verification to use one time password, instead of verification link
  • new: request password before allowing user to delete account
  • new: allow sitemap generation via command line
  • fix: existing trigger conditions sometimes not showing
  • fix: ticket report generation issue
  • fix: old settings sometimes being cached
  • fix: article editor info block duplicating sometimes
  • fix: resending email verification from admin area
  • fix: some layout issues in user profile page
  • fix: customer tickets page sorting
  • fix: uploading image for new category sometimes not working
  • fix: line breaks sometimes getting removed from ticket reply
  • fix: some issues with appearance editor color pickers
  • fix: seo tags being duplicated sometimes
  • fix: mark all notification as unread, instead of just visible ones via mark as unread button
  • fix: api docs authentication
  • fix: mobile menu sometimes opening links in new window
  • fix: cookie notice layout on mobile
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Reactions: hphisher980, duykha89 and arzn
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