Whaticket | Multi-agent chatbot for WhatsApp and social media 1.0

What is a multi-agent CRM for WhatsApp, Facebook, and Instagram?​

A CRM for WhatsApp, Facebook, and Instagram is a tool that helps you optimize customer service for those who communicate with your business through instant messaging apps.

With this feature, you can consolidate all incoming messages into a centralized inbox and route them between different agents at your convenience. It also allows you to activate multiple devices with a single phone number and/or account, thereby reducing wait times and adding value to your customers' experience and achieving a higher conversion rate.

Our CRM with WhatsApp also offers other advantages such as a chatbot, features for sending mass messages, a monitoring system, and more.

CRM WhatsApp​

Organize all your WhatsApp messages by centralizing your customer communications
in one place.

Facebook Messenger​

Use our chatbot to answer your customers' most frequently asked questions on Facebook Messenger and avoid missing out on sales opportunities.

Instagram Direct​

With the Multi-Agent Chat feature, your advisors will be on top of all your inquiries through your Instagram DM.

Web Chat​

Integrate our chat platform into your website to make your customer service more immediate.