Chat - Support Board - WordPress Chat GPT AI Plugin 3.8.6

31/10/2025 | Support Board | V 3.8.6

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BugFixed a bug preventing user and agents creation.
BugFixed a bug preventing agents from being assigned to ratings.
BugFixed bug related to 'reply to message' feature.
OptimizationRating responses from messaging apps no longer un-archive conversations.

28/10/2025 | Support Board | V 3.8.5

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BugFixed a bug related to message translations in the left conversations panel of the admin area.
BugFixed a bug related to unsent push notifications if the message is too large.
BugFixed a bug causing corrupted content in email notifications containing lists.
BugFixed a bug related to message links containing unicode chars.
BugFixed a bug related to article ratings.
BugFixed a bug that prevented automated messages set to send on page load from being delivered.
New featureOption to merge two users into one.
New featureGoogle login and registration have been added for the SaaS version.
New featureAdded one-page navigation for articles.
New featureNew article blocks added: divider, info box.
New featureAdd a new saved reply directly from the saved replies panel.
New featureNew button to enlarge the chat widget on desktop.
New featureUnsent messages in the admin area are saved as drafts.
New featureNew button to clear the editor text in the admin area.
OptimizationThe UTC offset setting has been updated.
OptimizationVarious enhancements to the rating feature.
OptimizationImproved articles UI.
OptimizationImproved admin UI.

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BugFixed bug related to flesh notifications for admin area.
BugFixed bug related to RTL on admin area.
BugFixed bug related to messages assigned to wrong senders when agents or admins are deleted.
New featureEmail piping now sends replies from the same email piping address the conversation was created with.

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Fix error

28/08/2025 | 3.8.3

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Bug - Fixed bug related to automations.
Bug - Fixed bug related to infinite loading loop issue on WP version.
Optimization - Performance improvments. The admin area now loads significantly faster, especially when handling a large number of conversations and messages. The system can now handle millions of messages while maintaining optimal performance.

05/07/2025 | Support Board | V 3.8.2
Bug Fixed bug related to duplicated messages from email piping.

Bug Fixed bug related to user login via chat widget.

Bug Fixed bug related to unsuccesfull WordPress admin login.

Bug Fixed bug related to email notifications.

New feature Option to filter conversations by agent.

Optimization Assign an agent to multiple conversations at once.

16/06/2025 | Support Board | V 3.8.1
Security Fixed security vulnerabilites related to the 'sb_encryption()' and 'sb_file_delete()' functions. Special thanks to Foxyyy and Wordfence.

Security Fixed security vulnerability allowing unauthorized file access if special constants where present in the config.php file. Special thanks to Envato and Patchstack.

Bug Fixed bug related to automation conditions checks.

Bug Fixed bug related to wrong message time in email notifications and transcripts.

Bug Fixed bug related to OTP email wrongly sent on follow-up message submission.

Bug Fixed bug related to OTP email wrongly sent on WP user update and PHPMailer fatal error.

Bug Fixed bug related to agent assignment of routing and queue.

Bug Fixed bug related to the avatar profile picture generation.

Bug Fixed bug related to WordPress and PHPMailer.

Bug Restored breakline functionality for the chat widget in desktop mode by pressing CTRL+ENTER.

Optimization Added last modified date and time to notes.

13/05/2024 | Support Board

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Bug Fixed bug related to queue and routing for conversations started from messaging channels.
Bug Fixed bug related to automatic training via conversations.
Bug Fixed bug related to editing agents and admins with OTP active.
Bug Fixed bug related to viewing the local time of a user.
Bug Fixed bug related to AJAX calls.
Bug Fixed bug related to translations with breaklines.
New feature Added new note data scraping feature: summary.
New feature Added option to excluded emails by keyword from email piping.
New feature Added 'reply' feature.
Optimization Email from email piping stay within a single conversation.
Optimization Automatic detection of RTL. The RTL settings for both chat and admin area have been removed.

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